I have a Patriot safe that I bought from a guy that buys Estate sales. Fields with an asterisk are required fields. you should then be able to turn the handle of your safe and open your door. But you should’ve gotten a back up key if it’s electronic, Also, there is a motherboard inside the safe so u would have to open the safe to even get to the motherboard. At times, the bolt work can get jammed for a wide variety of reasons. and it would be too complicated to try and cover every option here. If you are getting a low battery warning of any sort and if the safe won’t open it is likely that this is the problem. The keypad has stopped working and the safe is locked. Getting older and infrequent use make it so that it would take me 5+ minutes every time I need to open the safe. If you are looking for a lock for a home safe I would strongly recommend avoiding the ESL-10 by American Security I had two of these locks fail in the same manner in a 17 month period. If there is a safe handle, turn it after going to the last number. Hi, I have a dominator ground safe operated with a key which I have not opened in over one year. The only access is through the keypad. Once you hear the 2 beeps your safe should open. If it has a mechanical lock (No buttons or keypad but has a mechanical 100 number dial) on it turn the dial five complete rotations in either direction. Multiple beeps sound and light flashes, but won’t open. How to open any group 2 combination safe lock any questions give us a call 919-774-3005 Calvin WindhamNorth Carolina locksmith licenses# 1675 We have a 2007 redhead cabinet with combination but lost the combination and cannot open the cabinet.How can we reset this before calling a locksmith? Off brand batteries lose power much faster, Hardware Power Supply: the Eco Friendly Solution, High Traffic Areas: Increasing Your Durability. Remove the keypad and inspect the wires to see if they have come loose, are kinked, or cut. Please enjoy this step by step instructional guide on how to dial open the combination to your safe. Turn your back to the safe, and kick the door, hard, a few times. Also, try turning the handle to the right, without letting go of the pressure, put in the code, then turn it to the left. What do I do now? Note: If your safe still doesn’t open, call customer service +1 (847) 665-1635. Please explain the problem you are having, giving as much detail as possible. I got it for free. Hi there, I’m having a problem opening my safe with a LA Gard keypad. I can still get in the safe with the back up key but it’s frustrating that 600 safe keypad won’t work when it did yesterday and the day before with no issues! Considering that I’ve had the safe for 15 year I think the circuitry has died (even though you would expect a commercial quality safe would last a lot longer). it is a cannon safari safe.. no key! If you hear the motor trying to retract the bolt work, but the safe won’t open, a jam could be the culprit. You can open a combination safe after turning its dial to the correct numbers. After an evening of total grrrr frustration, I came across this site on google. Unfortunately the safe has no key hole … it cannot be opened by a key. Rotate the ESL 5 keypad counter-clockwise and lift off the base. Try dialing 1 up or 1 down from each number in the combination. There may be enough power in the batteries to operate the keypad, but not enough to completely retract the boltwork. How do u reserved the combination on a 2007 redhead gun cabinet, Very good. It has a dial with numbers on it and a key also. Our American Security (AMSEC) and Hollon High Security Safes have been tested with powerful tools including drills, chisels, sledgehammers, wedges, power saws, carbide disc cutters among others. Your email address will not be published. I tried my key and it will not turn and I broke the key tab off. I replace the lock with this combination lock, followed the instructions and 45 minutes later I had a safe both me and my wife can open in 15 seconds. If this does not solve the problem, please … My code consisted with of the 1 thru 6. Before you try anything, change the batteries using brand name batteries. If this happens to you, simply punch in your code again and turn the safe handle to open the safe. If it opens with a new number, update your combination in this book and report it to Liberty Safe (800) 247-5625, Press 0. Lift the door up from the safe and floor to access the safe. If you can flip this switch, you can simply reset the combination. Should I call a technician or is there an easier solution? I have used the original programmed numbers but to no avail. You may also want to go to http://www.findalocksmith.com or http://www.savta.org and using their search tools, should be able to find someone near you able to help. Many questions can be answered in our Frequently Asked Questions.. Nope The last move to the right draws back the bolts to unlock the safe. If you need immediate help, during normal business hours, please use our Service Chat. The code is beeping but when it comes to turn the bolt to open it it will not move… It usually makes a noise after code of it moving the bolts to open it is no longer doing that… Help please. Turn the dial counterclockwise (left) passing the third number once and stop when it comes to the index mark on the second revolution. A quick trip to the drug store, a new battery and everyone’s happy again. works with leading chain establishments, property managers, access control integrators, I remember one evening I received a call from manager trying to close up for the night who frantically said “My safe won’t open; help!” She was in a hurry to get home and had to access the safe before she could lock up for the day. Now I kneed access to important documents and the key won’t turn the lock. Customer reviews of Homeland Security safes truly praise the customer service. From what I read sounds like I need to change battery. The safe won't open after the combination is entered Usually what you experience in this scenario is the door failing to open even after you enter the correct combination. Most safes are constructed from heavy steel and can be a little difficult locksmith... Easier solution protector gun safe, and try again, very good lock, replacing. 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